Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-mission-texas.primarycareaid.com (hereafter referred to as “Personal Care Mission Texas,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, utilize, and safeguard your personal data in accordance with international and local privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Personal Care Mission Texas brand. However, please be advised that it does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy becomes relevant when you engage in the following activities:

  1. Utilize our applications and services as an authorized user.
  2. Visit our websites associated with this Privacy Policy.
  3. Receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide personalized services. These include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile information.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Financial records and bank account information for processing payments.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and location data collected from your mobile devices when using our apps.
  6. Location Data: Geographic information provided by your device when using our location-based services or sharing your whereabouts with us.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data obtained from social media platforms when you connect your accounts for seamless access.
  9. Product Information: Details about products of interest, including preferences, customization choices, and product usage patterns.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (such as cookies), and third-party data providers.

Cookies

Cookies are small text files stored on your browser or device to enhance user experience and track website performance. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our websites, applications, and services.
  2. Preference: Customizing content based on user preferences and settings.
  3. Analytics: Collecting statistical data about users’ behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your data.

Security Measures

Personal Care Mission Texas implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: Secure data transmission and storage using industry-standard encryption protocols.
  • Secure Third-Party Processing: Engagement of trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not knowingly collect or solicit personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our use of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team via email at [email protected] or through postal mail to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us:

  • Email: [email protected]
  • Postal Mail: Personal Care Mission Texas, Privacy Team, [Address]